Share these jobs

Project-Program Support Assistant G4


Grade: G4  

Vacancy no.: DC/TIRANA/GS/2019/01
Publication date: 10 September 2019
Application deadline (midnight Budapest time): 24 September 2019


Job ID: 1701 
Department: RO-Europe and Central Asia 
Organization Unit: DWT/CO-Budapest 
Location: Tirana   
Contract type: Fixed Term 

Contract duration: 36 months 


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.


In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates*

*The recruitment process for General Service positions is subject to specific local recruitment criteria. The ILO may only offer a contract to persons who have a valid residency status and work permit in Albania.


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 1,486,000 LEK yearly.


The position is located in Tirana, Albania, being part of the ILO Decent Work Team/Country Office for Central and Eastern Europe (DWT/CO-Budapest). DWT/CO-Budapest provides technical support and guidance related to the ILO agenda in 18 countries of Central and South Eastern Europe (for more see
Within the framework of the technical assistance project “Access to Justice in Labour Disputes through Mediation and Conciliation”, funded by Swedish SIDA, the ILO will support Albanian tripartite constituents to increase access to justice of all workers through improved effectiveness of and recourse to alternative resolution of labour disputes, as well as enhanced judicial practice on the application of fundamental rights and principles at work.
Overall objective of the project is fair, fast and inclusive access to justice for all, including vulnerable categories of workers (youth, old, informal, women, low skilled). The project will build the capacity of the government, and the social partners to:
a) increase recourse to conciliation, mediation or voluntary arbitration for peaceful settlement of labour disputes;
b) engage more actively in collective bargaining and use collective agreements and workplace procedures in order to handle grievances in the workplace;
c) be able to devise and implement informed policies in the area of prevention and amicable settlement of labour disputes and industrial relations;
d) improve access to justice of vulnerable workers (youth, women, informal, low-skilled).


Reporting lines:

The Tirana-based National Project Assistant (NPA) will work under guidance and supervision of the National Project Coordinator, in coordination with the ILO DWT/CO Budapest Social Dialogue and Labour Law Specialist and ILO’s National Coordinator in Tirana.

Description of Duties

1. Provide general secretarial and administrative support to the activities of the project. 
2. Provide organizational and secretarial support to the Social Dialogue and Labour Law Specialist and National Project Coordinator in project-related activities, such as meetings, trainings, conferences, and other events organized under the project.
3. Participate in ILO activities when required and assist in work plan development.
4. Assist in the provision of financial and administrative information and liaise with the DWT/CO-Budapest with regard to administrative and financial issues.
5. Help to compile and verify budget and accounting data by researching files, calculating costs and estimating anticipated expenditures from readily available information sources.
6. Make travel arrangements, hotel reservations and prepare travel authorization forms.
7. Assist in the preparation of cost estimates by collecting necessary data and preparing respective forms.
8. Help prepare the budgets for the activities.
9. Type a wide variety of correspondence, reports, tables and documents using word processing equipment, proofread and ensure that grammar, spelling and punctuation are correct. Make photocopies as required.
10. Perform other duties as assigned by the supervisor or the ILO National Coordinator in Tirana.

Required qualifications

Completion of secondary school education.


Three to four years’ general clerical work. Knowledge of ILO procedures.


Excellent knowledge of English and Albanian language.

  • Knowledge of general procedures and practices. Proven ability to use MS Office (word and excel) and email. Proven typing abilities.
  • Knowledge of office administrative procedures and of clerical practices and use of filing systems.
  • Ability to reply in an appropriate manner to work related inquiries.
  • Ability to work well with colleagues.
  • Ability to organize own work.
  • Ability to evaluate correspondence and inquiries for best course of action.
  • Ability to clarify information.
  • Ability to deal with people with tact and diplomacy.
  • Good interpersonal skills;
  • Ability to work in a multicultural environment;
  • Ability to work under a very demanding environment.


Recruitment process


Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.


Fraud warning


The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.