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Communication and Information Officer


Grade: NOA  

Publication date: 4 October 2018
Application deadline (midnight Por-of-Spain time): 21 October 2018

Vacancy no.: PORT OF SPAIN/RB/NOA/2018/073


Job ID: 673 
Department: RO-Latin America and the Caribbean 
Organization Unit: DWT/CO-Port-of-Spain 
Location: Port of Spain   
Contract type: Fixed Term 


The recruitment process for National Officer positions is subject to specific local recruitment criteria in accordance with the ILO Staff Regulations. This announcement is addressed to the local public (citizen of Trinidad and Tobago or holding a permanent residence permit at Port of Spain).


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates


Please bear in mind that applications will only be considered as valid if completed in this system. If a CV is attached instead, the application will not be considered as valid in this selection process. Only if needed, aditional documents would be requested.


The Communication and Information Officer position is located in the ILO Decent Work Team and Office for the Caribbean in Port of Spain (DWT/O-POS), Trinidad and Tobago, serves 13 member States and nine territories (Antigua and Barbuda, the Bahamas, Barbados, Belize, Dominica, Grenada, Guyana, Jamaica, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, and Trinidad and Tobago; and Anguilla, Aruba, the British Virgin Islands, Bermuda, Cayman Islands, Curacao, Montserrat, Saint Maarten and Turks and Caicos). The DWT/O-POS provides advisory services, capacity building and technical assistance to ILO’s constituents (government, employers’ and workers’ organizations) mainly through the execution of Decent Work Country Programmes (DWCPs) aimed at promoting the ILO Decent Work Agenda.

The Communication and Information Officer heads the Information Unit. The incumbent is responsible for the visibility and communications strategy of the DWT/O-POS. The position reports to the Deputy Director of the Office and works in close collaboration with the Regional Specialist in Communications, as well as with the Communications Department DCOMM at HQ-Geneva.

Specific Duties

1. Develop and maintain a visibility and communications strategy and plan for the Office; coordinate and carry out the activities of the Information Unit.

2. Provide supervisory responsibilities ofthe support staff of the Information Unit.

3. Research and develop materials for specific information topics and outputs, identifying the need for, producing and publicizing information on activities in the Caribbean for the public and targeted groups.

4. Lead in editing and publishing of research and country papers undertaken by the Office.

5. Conceptualize, develop and produce public information products, including print materials, audio, video and/or imaging and photographic materials. Act as editor-in-chief of the quarterly ILO Caribbean newsletter.

6. Source, write and re-write articles, media advisories, news/press releases, correspondence or other information materials/publications, i.e., electronic publication, web materials, and/or social media usage.

7. Uphold close contacts with media representatives throughout the Caribbean to ensure optimal dissemination of ILO information products and coverage of ILO activities. Participate in the enhancement of automated databases and mailing lists of target audiences.

8. Manage the communication aspects of seminars, conferences and meetings organized by the Office and submit appropriate materials to the IT officials for inclusion on office’s website

9. Develop contents for the Office web site and social media accounts.

10. Plan and organize seminars, press conferences and interviews with media representatives, and serves as master of ceremony in meetings when required.

11. Make presentations to groups on the activities of the Office and the organization, including briefing visitors, and responding to the public on standard inquiries on communication and informations matters.

12. Liaise with other Units in the Office, technical specialist, Regional Office and Headquarters regarding the enhancement of the DWT/O-POS image and visibility as it relates to the outputs produced by the Office.

13. Represent the Office in United Nations’ Communications efforts throughout the region.

14. Translate from Spanish into English press communications and other relevant documents in the area of Communications, which are relevant for the Office.

15. Perform other duties as assigned by the supervisor.

Generic Duties

1. Research and develop materials for specific information topics and outputs. Collect and compile information for dissemination.

2. Draft news releases, correspondence or other information publications, and assist with the distribution of information materials.

3. Assist in the organization of seminars, press conferences and meetings.

4. Edit, write or rewrite articles, newsletters and other information materials.

5. Participate in the development, maintenance, and management of the Office web site, and provide briefings to new officials on information management of the Office.

6. Participate in the development of automated databases and mailing lists of target audiences.

7. Make presentations to groups on the activities of the Office and the organization, brief visitors, and respond to standard inquiries from the public.

8. Supervise the work of support staff and perform other duties as may be assigned by the supervisor.

Required qualifications


First level university degree in communications, journalism, international relations, public relations or other relevant discipline.


At least two years of professional experience at the national level in communications, public information, public relations, journalism, international relations or liberal arts.


Excellent command of written and oral English.

Working knowledge of Spanish required. 

Knowledge of French or Dutch would be an asset.


Those interested in this position must consider that the following core competency and values framework, hereby listed, are adhered to in the ILO: Integrity and Transparency; Sensitivity to Diversity; Orientation to Learning & Knowledge sharing; Client Orientation; Communication; Orientation to change; Responsibility for Performance; Quality Orientation and Collaboration.

In addition to the ILO core competencies, this position requires:

Technical competencies:

Excellent writing skills.  Good analytical skills. Ability to adapt message to culturally diverse audiences.  Knowledge of the organization’s mandate and its programme of activities.  Good knowledge of computer applications for information collection, management and dissemination.  Proven knowledge of computer systems and their applications, competence in Microsoft Office Suite and publications software such as Adobe Creative Suite, PPP and other interest based communication tools.

Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes. Ability to work on own initiative as well as a member of the team. Excellent communication skills.  Good interpersonal skills.


Recruitment process


Please note that all candidates must complete an on-line application form. To apply, please visit ILO People. The system provides instructions for online application procedures. 

We will only receive the CVs that accomplish with the requirements listed on this announcement.

The person winning this competition will have to support his/her CV, by producing the supporting documents certifying his/her studies (degrees obtained), as well as his/her former work experience.  We will request for working references to his/her former employers/supervisors.

Only preselected applicants will be contacted to participate in this selection process, which may include a technical written test as well as competency-based interviews.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.