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Regional Coordinator for Human Resources - Latin America and the Caribbean


Grade: P4 

Vacancy no.: RAPS/1/2022/AM/07
Publication date: 17 June 2022
Application deadline (midnight Geneva time): 18 July 2022


Job ID: 8812 
Department: RO-Latin America and the Caribbean 
Organization Unit: RO-Latin America and the Caribbean 
Location: Lima   
Contract type: Fixed Term 


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the ILO Staff Regulations.
  • External candidates.


Staff members with at least five years of continuous service with the Office are encouraged to apply.


Applications from officials who have reached their age of retirement as defined in Article 11.3 of the Staff Regulations on or before 31 December 2017, or who have already separated from ILO service upon retirement or early retirement, will not be considered.


The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to


The ILO welcomes applicants with experience in working within ILO constituents (governments, employers’ and business membership organizations, and workers’ organizations).


Applicants from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future would be particularly welcome. A list of these countries can be found here:


In addition to the interviews and tests that any candidate may be required to take, successful completion of the ILO Assessment Centre is required for all external candidates and any internal candidate applying to a higher category.


Notwithstanding the general considerations set out in the ILO Staff Regulations, this vacancy announcement is the only authoritative document pertaining to the qualifications required for this position. The minimum required qualifications were determined in view of the specific duties and responsibilities of this position.


The specific language requirements for this position are detailed hereunder. However, candidates applying for the professional category vacancies who have not already successfully completed their probationary period within the ILO and whose mother tongue is not one of the working languages of the Office (English, French and Spanish), shall be required to possess a fully satisfactory working knowledge of at least one of the ILO working languages. If appointed they may be required to acquire a knowledge of a second working language of the Office during their initial years of service.


The position is located in the ILO Regional Office for Latin America and the Caribbean, (RO-Latin America and the Caribbean), which has overall responsibility for the promotion of ILO principles and policies, the implementation of ILO programmes and the provision of strategic guidance and support to all country offices and Decent Work Technical Support Teams in the region.

In close collaboration with the Human Resources Development Department (HRD) at headquarters, the incumbent will be responsible for the coordination of Human Resources (HR) services, providing managerial and administrative advisory support to office directors and other managers in the region and advising headquarters on the region's requirements with respect to human resources policies and practices. The position will ensure that human resources are used effectively to support the goals of the ILO and will be responsible for providing proactive and consultative HR services.

The position will report to the Deputy Regional Director under the overall guidance of the Regional Director and receives technical guidance and advice from HRD. The incumbent is a part of the Global Team of HRD.

Specific Duties

1. Lead and coordinate the regional HR Unit in the RO-Latin America and the Caribbean. Identify needs and oversee the development and implementation of a regional HR strategy, ensuring alignment with the ILO's Human Resources Strategy.
2. Provide strategic guidance to office directors and other managers in the region on all aspects of HR management with a particular focus on workforce planning, grading and classification, recruitment, performance management, conflict prevention, absence management and staff development and learning.
3. Provide authoritative guidance on the interpretation of HR rules, regulations, policies and procedures to managers and staff in field offices and ensure their consistent application across the region. Develop procedures to mitigate risks from non-compliance with HR rules, regulations and policies.
4. Provide advice and information to staff on career planning, learning, mobility and other HR activities. Oversee the correct application of staff development rules and procedures.
5. Oversee correct application of benefits and entitlements and of job grading for locally recruited staff in the region. Work with office directors and other managers in the region to develop clear roles and responsibilities and to ensure job design coherence across the region. Liaise with HRD on job design and classification matters.
6. Coordinate the necessary steps for the smooth implementation of HR IT systems.
7. Act as the first point of contact with HRD in the coordination of HR services for staff assigned to the region.
8. Collaborate with HR professionals in the other regions and at headquarters to resolve complex HR issues and individual cases and to ensure consistency and sharing of good practices. Identify needs and provide inputs into HR policy revisions.
9. Play an active role in global talent management initiatives in cooperation with HRD. Implement and facilitate coaching and training plans for staff in the region.
10. In collaboration with managers, develop and execute annual staffing plans in line with ILO objectives and HR priorities. Use key data effectively including skills mix, talent pool information, gender and diversity statistics and retirements, secondments and rotation planning to facilitate succession planning, talent management and resourcing.
11. Collaborate with the Chief of the Regional Financial and Administrative Services (C/RAS) to coordinate and oversee the application of field safety and security standards, travel security clearance requirements and evacuation procedures, including medical evacuation, when necessary.
12. Perform other relevant duties as assigned.

These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties:

Generic Duties

  1. Review the work of other professional and general service staff for compliance with HR rules and regulations and for soundness of judgement and conclusions. May also directly supervise a specialized HR unit.
  2. Provide expert advice on the development, implementation and administration of the area(s) of functional responsibility. 
  3. Assess and determine organisational and programme needs for new or modified HR policies and practices, taking into account changing circumstances and environment, and consult with managers and staff representatives on proposed HR policies or modifications, participating in negotiations with the Staff Union as required.
  4. Conceive, formulate, test and advocate within the Organization new and/or improved approaches, processes or techniques for the delivery of HR services. Develop comprehensive and proactive procedures and programmes to deal with the HR needs of the organisation. Plan, direct and monitor the introduction of changes.
  5. Formulate the position of the Organization on HR policies and on the application of rules and regulations to highly sensitive or contentious cases and recommend appropriate action to senior management.
  6. Analyse and ensure compatibility of HR regulations formulated at inter-agency level with those formulated and applied by the Organization.
  7. Determine contentious and complex cases of eligibility of staff to entitlements or benefits. Certify benefits and ensure the correct application of decisions taken at the common system level on entitlements and benefits.
  8. Serve as secretary to policy level committees in the area of expertise. Present and discuss technical matters and provide technical advice on positions to be taken at the inter-agency level.
  9. Represent the organisation at inter-agency meetings as well as on missions. Prepare papers and statistics, exchange information on practices, negotiate the adaptation of common system practices, and enhance collaboration at the common system level.  Represent the HR department in working group and joint committee meetings in the area of functional responsibility.
  10. Prepare and conduct training in the relevant HR field.

Required qualifications


Advanced university degree in human resources management, public or business administration, law, social sciences or other relevant field.


Seven years of professional experience in human resources management, of which at least three years at the international level, preferably within the ILO or other UN entity. Experience in at least two of the following areas: workforce planning, recruitment and selections, HR administration/operations, entitlements and benefits, classification, staff training and development, HR policy.


Excellent command of Spanish and a working knowledge of English. Knowledge of French or Portuguese will be an advantage.


In addition to the ILO core competencies, this position requires:


Excellent knowledge of the theories, principles, methods, practices and techniques of human resources management. Ability to supervise staff, plan and organise work and to provide guidance and training to staff. Ability to provide expert advice and to advise managers and staff appropriately.  Objectivity and capability to apply pertinent human resources rules, regulations, policies and procedures  in a fair and consistent manner. Ability to communicate effectively, both orally and in writing. Ability to present and defend the position of the Human Resources Development Department before managers and staff.  Ability to support management in exercising the duty of care. Ability to represent the Organization and to present positions and papers in meetings and committees. Good knowledge of automated information systems. Knowledge of the Organization's HR rules, regulations and policies will be considered as an asset.

Ability to persuasively negotiate sensitive and contentious issues.  High degree of tact, diplomacy and discretion and ability to maintain confidentiality. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.



Conditions of employment

  • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
  • The first contract will be issued for a twenty-four month period.
  • A successful external candidate will be on probation for the first two years of assignment.
  • Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.

For more information on conditions of employment, please visit:


Important Information

Any officials of the General Service category interested in applying to this position are hereby informed that, if selected, they will be offered the salary and allowances applicable to the grade of the position applied for, which may result in substantial changes in their take-home remuneration. In accordance with Article 3.4 of the Staff Regulations, the salary of an official, upon promotion, shall in no case be greater than the maximum salary of the grade to which he or she was promoted. For any questions or clarifications, please contact your HR partner at


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website at The system provides instructions for online application procedures.


Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.


Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc. for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.