Share these jobs

Senior Communication and Public Information Officer


Grade: P4  

Vacancy no.: RAPS/4/2018/DCOMM/01
Publication date: 21 Decembr 2018
Application deadline (midnight Geneva time): 31 January 2019


Job ID: 776 
Department: DCOMM 
Organization Unit: NEWS 
Location: Geneva   
Contract type: Fixed Term 


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates.


Staff members with at least five years of continuous service with the Office are encouraged to apply and will be given special consideration at the screening and evaluation stage.


Applications from officials who have reached, or will reach their age of retirement as defined in Article 11.3 of the Staff Regulations on or before 31 December 2017, or who have already separated from ILO service upon retirement or early retirement, will not be considered.


The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to


Applications from qualified candidates from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future, would be particularly welcome. A list of these countries can be found here:


Successful completion of the Assessment Centre is required for all external candidates.


The position is located in the News and Media Unit of the Department of Communication and Public Information (DCOMM). The position will be part of a team of communication and public information officers whose duties are divided into four main categories: a) writing incisive news and features on world of work issues for the global ILO website, as well as for video, audio and social media; b) maintaining a highly collaborative and pro-active relationship with media outlets to disseminate and promote ILO content; c) implementing communication strategies highlighting ILO messages and outputs; and d) contributing to the strategic planning, coordination and monitoring of the department’s overall activities. The position will report to the Chief of the News and Media Unit and will also work closely with other units in DCOMM and with regional communication officers.


Specific Duties

  1. Cover the work of a programme or group of programmes, identifying public information needs and opportunities. Develop and implement communication/public information strategies and ideas for news outputs that highlight ILO messages, including from the regions, aiming for creativity and innovation in the way the ILO can add value to news narratives.
  2. Write, edit and revise materials for distribution such as news stories, press releases, analyses, features, blogs, speeches, Q&As, interviews and other items on world of work issues for the ILO’s multi-media platform ensuring conformance to approved information policies and standards as well as professional journalistic standards of style, accuracy, balance and objectivity.
  3. Work in close collaboration with the social media officer and multimedia officers in the production, coordination and dissemination of customised content, providing substantive contributions to multi-media campaigns. Film, record and edit digital content using smart phones and basic digital recording equipment to produce photo slide shows, short interviews, radio reports and social media content for use on the ILO’s website and other digital platforms.
  4. Work in close coordination with other units in the department on issue-specific projects, and provide written communication content as needed for the ILO's online platforms.
  5. In coordination with the technical departments and/or the regional communication officers, develop different communication products to support the effective advocacy of ILO’s work at the global, regional and national levels.
  6. Organize media coverage and arrange for interviews and briefings with ILO officials. Attend the weekly UNOG press briefing when required, give interviews and respond to a range of media enquiries, including on complex and sensitive subjects.  
  7. Establish, widen and maintain effective and pro-active working relationships and communication channels with mass media representatives, news services, editors, etc., to promote and disseminate ILO content and messages, encouraging accurate and favourable reporting of the Organization’s activities.
  8. Contribute to the strategic planning, coordination and monitoring of the department’s activities. This includes tracking, monitoring and evaluating media coverage of ILO stories arising from report launches, online content and media inquiries, contributing to strategies for widening media contacts and improving coverage. Provide inputs and contribute towards the production of a daily digest of world of work news for internal staff.
  9. Produce talking points on key ILO issues for senior management.
  10. Provide technical expertise and advice to senior officials and/or public information staff in the field on the most effective public information and communication methods, approaches and strategies.
  11. Contribute to the design and delivery of training programmes relating to News and Media topics.
  12. Perform other relevant duties as assigned.


These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties:

optional section (only if needed)

Generic Duties

  1. Cover the work of a programme or group of programmes, identify public information needs and opportunities, and develop communication/public information strategies.
  2. Identify the need for, prepare, and produce information such as brochures, press releases, contributions to audio/visual programmes and articles for the media, NGOs and other groups to promote greater understanding and support for the organization.
  3. Coordinate and ensure the dissemination of publications and promotional materials. Contribute to multi-media and other promotional campaigns and special events.
  4. Write, edit and revise material for distribution, ensuring conformance to approved information policies and standards as well as professional journalistic style, accuracy and objectivity.
  5. Provide technical advice to senior officials and/or public information staff in the field on the most effective public information and communication methods and approaches.
  6. Establish and maintain effective working relationships and communication channels with mass media representatives, news services, editors, etc. to encourage accurate and favorable reporting of the organization’s activities.
  7. Organize media coverage and arrange for interviews and briefings. Respond to media enquiries, organize seminars and make presentations to a variety of groups on the activities of the organization.
  8. Administer the computerized needs of the department, prepare materials for the internet and web-sites, and develop and maintain media and other contacts lists.
  9. Act as spokesperson for the programme area(s) and the department at public information meetings, conferences and press briefings. Make presentations to various groups on the activities of the organization.

Required qualifications


Advanced university degree in communications, journalism, international relations, liberal arts or other relevant discipline, or its equivalent.


Seven years of professional experience in journalism, public information or related fields of work, of which at least three years at the international level. Experience working in a news environment as a writer, producer or equivalent role.


Excellent command of written and spoken English and French.


In addition to the ILO core competencies, this position requires:




Excellent journalistic writing and editing skills in English; ability to understand the information needs of the media and to provide appropriate and targeted information; ability to act as spokesperson when required. Sound news judgement; extensive experience of writing for the Web; very good command of tools and techniques for digital, multimedia, audio and video content creation; proven ability to develop working relationships with media professionals, including ability to successfully ‘pitch’ stories and story angles; experience defending stories and story angles at editorial meetings and in discussion with technical departments; experience of working with Content Management Systems and database applications; knowledge of the organization's mandate and its programme of activities; ability to lead a team and supervise staff, excellent analytical skills; demonstrated ability to develop and oversee a public information/communication programme of activities; sound political judgement; ability to conduct interviews; ability to adapt messages to culturally diverse audiences.



Ability to manage a busy workload, prioritize responsibilities and meet deadlines; good interpersonal skills, including the ability to negotiate; demonstrable commitment to a culture of coordinated and collaborative working; interest in and understanding of world of work issues generally; ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.




Conditions of employment

  • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
  • The first contract will be issued for a twenty-four month period.
  • A successful external candidate will be on probation for the first two years of assignment.
  • Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.

For more information on conditions of employment, please visit:


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website at The system provides instructions for online application procedures.


Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.


Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.