Internal communication Officer


Grade: P2 

Vacancy no.: RAPS/2/2024/DCOMM/01
Publication date: 6th May 2024
Application deadline (midnight Geneva time):  6th June 2024


Job ID: 11939 
Department: DCOMM 
Organization Unit: DCOMM 
Location: Geneva   
Contract type: Fixed Term 


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the ILO Staff Regulations.
  • External candidates.


Staff members with at least five years of continuous service with the Office are encouraged to apply.


Applications from candidates who have already separated from ILO service upon retirement or early retirement, will not be considered.


The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to


The ILO welcomes applicants with experience in working within ILO constituents (governments, employers’ and business membership organizations, and workers’ organizations).


Applicants from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future would be particularly welcome. A list of these countries can be found here: ILO Jobs: Non- and under-represented Member States


In addition to the interviews and tests that any candidate may be required to take, successful completion of the ILO Assessment Centre is required for all external candidates and any internal candidate applying to a higher category.


Notwithstanding the general considerations set out in the ILO Staff Regulations, this vacancy announcement is the only authoritative document pertaining to the qualifications required for this position. The minimum required qualifications were determined in view of the specific duties and responsibilities of this position.


The specific language requirements for this position are detailed hereunder. However, candidates applying for the professional category vacancies who have not already successfully completed their probationary period within the ILO and whose mother tongue is not one of the working languages of the Office (English, French and Spanish), shall be required to possess a fully satisfactory working knowledge of at least one of the ILO working languages. If appointed they may be required to acquire a knowledge of a second working language of the Office during their initial years of service.




The position is situated in the Internal Communication Unit of the ILO Department of Communication and Public Information (DCOMM).
DCOMM works with all ILO departments at headquarters and field offices to deliver the global communication strategy and is responsible for ensuring a common approach to ILO internal and external communication. DCOMM informs and connects ILO staff globally, promoting a common understanding of ILO objectives by producing engaging and relevant content, events and campaigns, and by managing effective communication channels.
The role of the Internal Communication Officer is to create and produce written and visual internal communication content and activities, and to assist with the design, procurement and production of multimedia content and materials in compliance with the ILO brand identity. 
The position reports to the Head of the Internal Communication and Branding Unit.

Specific Duties

1.    Under the guidance of the supervisor, plan, draft and post relevant and engaging internal communication information and content, in line with the institutional internal communication priorities and DCOMM strategy.
2.    Design basic multimedia materials, notably videos, including visual assets for the intranet, infographics, illustrations, short videos simple publications etc.
3.    Provide administrative and planning support and contribute to the design and conception of exhibitions and installations at ILO headquarters.
4.    Contribute communication and branding support for ILO global and special events.
5.    Assist with the design, procurement and production of promotional merchandise and products for the ILO, including liaison with external suppliers.
6.    Maintain and update guidelines and materials on the ILO Brand Hub.
7.    Provide support to staff in understanding, accessing, engaging and complying with the brand identity.
8.    Draft and edit communication and information materials as needed for the Unit and Department.
9.    Perform other relevant duties as assigned. 

These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties:


These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties:

Generic Duties

1. Search and develop materials for specific information topics and/or outputs such as audio/video productions. Collect and compile information for dissemination.
2. Draft news releases, correspondence or other information publications, and assist with the distribution of information materials.
3.Prepare briefing materials for senior communication and public information specialists prior to their appearance at interviews, conferences and briefings. Participate in the organization of seminars, conferences and meetings.
4.Maintain lines of communication and working relationships with representatives of the media, NGOs and/or other groups to develop an understanding of information
5.Edit, write or rewrite articles, newsletters or other information materials as required.
6.Assist with the production of audio/video projects by conducting research, acquiring copyright and other clearances, and arranging for editing and audio mixing.
Participate in the development and maintenance of websites.

Required qualifications


First-level university degree (Bachelor’s or equivalent) in communications, journalism, international relations, liberal arts or other relevant field.


At least three years of experience in public information or related fields of work.


Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language of the Organization.  One of these languages must be English.


Technical competencies: 

Ability to adapt messages to culturally diverse audiences. Knowledge of the Organization’s
mandate and its programme of activities. Good analytical skills. Proficiency in SharePoint content management or similar content management system. Excellent writing and editorial skills. Good knowledge of video, image editing and design software (Adobe).

Behavioural competencies    

Good interpersonal and communication skills and client orientation. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.



Conditions of employment

  • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
  • The first contract will be issued for a twenty-four month period.
  • A successful external candidate will be on probation for the first two years of assignment.
  • Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.

For more information on conditions of employment, please visit the ILO Jobs International Recruitment page.


Important Information

Any officials of the General Service category interested in applying to this position are hereby informed that, if selected, they will be offered the salary and allowances applicable to the grade of the position applied for, which may result in substantial changes in their take-home remuneration. In accordance with Article 3.4 of the Staff Regulations, the salary of an official, upon promotion, shall in no case be greater than the maximum salary of the grade to which he or she was promoted. For any questions or clarifications, please contact your HR partner at


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.


Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.


Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc. for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.


The ILO has zero tolerance for acts of sexual exploitation and abuse (SEA) and is determined to ensure that all staff members and all beneficiaries of ILO assistance do not suffer, directly or indirectly, from sexual exploitation and abuse. 
To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organisation, the ILO may conduct a background verification of candidates under consideration.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.