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Operations Officer


Grade: NOA  

Vacancy no.: BEY/DC/2021/34
Publication date: 15 September 2021
Application deadline (midnight local time): 07 October 2021


Job ID: 6613 
Department: RO-Arab States/DWT-Beirut 
Organization Unit: RO-Arab States/DWT-Beirut 
Location: Erbil   
Contract type: Fixed Term 

Contract duration: 12 months 


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates* 

*The recruitment process for National Officer positions is subject to specific local recruitment and eligibility criteria.


The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 41683 US$ yearly.


In order to support the delivery of ILO’s programmes in Iraq, a Unit is established to provide administrative and financial services for the whole programme in Iraq, including the development cooperation projects. The Unit is responsible for ensuring efficient and effective delivery of these services in line with ILO rules and regulations to support smooth implementation of activities. The Unit comprise administrative, finance assistants, local security assistants and drivers, and headed by an Operations Officer. The Unit will work closely with all Chief Technical Advisors/Project Managers of all development cooperation projects in Iraq.

Under general supervision of the Country Programme Coordinator, and in close coordination with Chief of the Financial and Administrative Service (C/RAS), of the Regional Office for Arab States, the Operations Officer of the Unit will perform the following tasks:

Description of Duties

1. Financial management: Assist and guide project managers in preparing expenditure requests and budget management, and provide consolidated information on the financial situation of the ILO portfolio of specific project activities in Iraq. Ensure that payments for consultants and service providers are processed on time. Serve as certifying officer through IRIS for the issuing of PO’s and contracts and for the disbursement of funds, prior to approval by the Country Coordinator.

2. Office administrative coordination: Engage project managers in consultations towards agreed shared costs for joint expenditures. Supervise the use and maintenance of office records, systems and communication services related to projects, and propose new or improved office procedures and practices in consultation with ROAS.

3. Human resources: In coordination with ROAS, support the prospection for national project staff and coordinate all recruitment procedures in Iraq in order to ensure the implementation of HR regulations and the timely recruitment of the best talents available for open vacancies. Provide guidance and information to project staff on rules, regulations and procedures concerning conditions of service and on other personnel administrative issues. Supervise customs clearance of goods and personal effects, the processing of immigration applications and other formalities, and negotiate as required with the relevant agencies.

4. Travel: Monitor all actions relating to official travel for project staff administered by the office in accordance with ILO policies, rules and instructions.

5. Procurement: Ensure the local procurement, maintenance, inventory and safekeeping of the equipment, furniture, vehicles and supplies for the office and its projects.


Description of Duties (Continued)

6. Internal and external coordination: Maintain contacts in writing and by telephone/telex/fax/email (including signature) with Regional Office, other offices and outside bodies on financial, personnel and administrative matters. Represent ILO in Operations Management of the UN. Establish and maintain contacts with local banks, insurance companies, housing and contractual services, government agencies, other UN agencies, etc., to initiate the resolution of administrative problems and to gain support and cooperation in the provision of services for project related activities.

7. Supervision: Supervise the work of the administrative, finance, security and drivers staff both located in Baghdad and Erbil

8. Perform other duties as may be assigned by the supervisor.

Required qualifications


First level university degree in Finance, Business Administration, Accounting.


At least two years of professional experience in the relevant occupational area. At least two years’ work in an international organization is desirable.


Excellent command of English and Arabic is required.


• Good knowledge of the financial, administrative and personnel rules, regulations, practices and procedures or of those of an international agency.

• Good knowledge of national/local laws and regulations as pertinent to the areas of responsibility.

• Ability to supervise staff

• Good analytical skills.

• Ability to communicate effectively both orally and in writing.

• Good drafting skills.

• Good negotiation skills.

• Ability to clarify information.

• Good computer applications skills.

• Proven ability to deal with confidential and sensitive matters.

• Good organizational skills.

• Ability to work on own initiative as well as a member of a team.

• Ability to deal with people with tact and diplomacy.

• Must display a high standard of ethical conduct and exhibit honesty and integrity.

• Proficient in Microsoft Words, Power Point, Excel, web-browsers and database applications

optional section (if needed)

Candidates assessed by the Panel and considered to be eligible for appointment but who are not selected for this vacant post may be offered an assignment to another position at the same or lower grade provided that they meet the minimum qualifications required.


Recruitment process


Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.


Fraud warning


The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.