Share these jobs

Enterprise Advisor (Industrial Relations Focal Point)


Grade: NOA 

Vacancy no.: CAIRO/DC/NO/2021/10
Publication date: 29 March 2021
Application deadline (midnight local time): 11 April 2021

Organization Unit: DWT/CO-Cairo 

Job ID: 5854
Location: Cairo, Egypt
Contract type: Fixed Term

Contract duration: One Year (with possibility of extension)


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates* 

*The recruitment process for National Officer positions is subject to specific local recruitment criteria.


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. 


Better Work Egypt was launched in 2020 as part of a larger ILO project called “Strengthening Labour Relations and its Institutions in Egypt”. The project consists of three components: 
1.    Freedom of association and collective bargaining rights are promoted and effectively implemented in laws and practices.
2.    An enabling environment for sound labour relations is put in place.
3.    A full-fledged Better Work programme is implemented.
Better Work aims to improve working conditions and the competitiveness of participating factories through its factory services delivered directly at the enterprise level. These factory services comprise assessment, advisory and training work on improved compliance with labour standards as well as practical assistance to help workers and employers in the workplace to engage and cooperate effectively, to self-diagnose and to fix problems themselves. Better Work also works with leading brands, retailers and manufacturers and harnesses their commercial influence in order to further encourage improvements at the enterprise level.

In parallel with direct enterprise interventions, the programme interacts at the national level with the tripartite constituents to improve the enabling environment for better compliance with labour standards and to build constituents’ capacities to govern the labour market themselves more effectively. 

Function of the Enterprise Advisor (IR focal point)
To provide professional level factory services with a view to support sustainable improvements in compliance performance and enterprise development. This includes conducting independent enterprise assessments against labour standards, delivering training services to management and worker representatives, providing tailored advisory services to strengthen internal systems and sound industrial relations, and reporting on factory performance according to Better Work guidelines and quality requirements. The incumbent is also expected to contribute to the broader work with constituents. His/ her particular thematic focus within the team will be on strengthening industrial relations at the enterprise, sectoral and national level. 

Reporting Lines:  

Under the overall responsibility of the Decent Work Team /Country Director of Cairo, the incumbent will work under the direct supervision of the Better Work Egypt Programme and Operations Officer. The incumbent will receive technical guidance from the Better Work Global Programme and Operations Specialist in Geneva.

Description of Duties

1.    Using Better Work’s Compliance Assessment Tool, independently conduct assessments of enterprises’ labour standards and management systems;

2.    Independently produce high quality reports in English on (i) assessment findings, (ii) recommendations for improvement, (iii) enterprise improvement plans and (iv) progress reports on implementation;

3.    Review the reports of other advisors as part of the Better Work peer review quality assurance system;

4.    Provide high quality enterprise level advisory services designed to improve enterprise performance. These services will include general coaching, facilitating labour management committees, providing technical advice and conducting training, tailored to identified needs at the factory;

5.    Develop, adapt and deliver Better Work training services on a needs basis; 

6.    Select, adapt and contextualise other Better Work or ILO products for use at the individual enterprise level as well as for use with the national level constituents with a particular focus on tools to enhance stronger industrial relations; 

7.    Liaise with Better Work Global, other BW country programmes and other ILO or development cooperation projects regarding industrial relations and ensure best practices are being shared with constituents in Egypt – both at the enterprise level and the sectoral/ national level; 

8.    Collaborate with colleagues in the other components of the larger ILO project “Strengthening Labour Relations and its Institutions in Egypt” in order to improve the effectiveness and efficiency of the overall programme. 

9.    Manage information in Better Work’s systems including STAR, SharePoint and others and ensure good communication flows with colleagues; 

10.    Actively contribute to the programme’s monitoring and evaluation strategy, research agenda and knowledge management systems with a particular focus on industrial relations;

11.    Develop ongoing training and coaching program for other team members on Industrial Relations in close collaboration with Better Work Global; 

12.    Participate in the preparation and conduct of technical training, conferences, seminars, workshops and consultative meetings, with regular missions to project sites independently or accompanying others.

13.    Perform other duties as required by the supervisor.

Required qualifications


First level university degree in human resource management, adult education, inter-national development, industrial engineering, law or other relevant fields.


Two years of professional experience in social dialogue/industrial relations, capacity building in the private sector in developing countries, adult education, industrial engineering, corporate social responsibility (particularly in the field of labour standards compliance and remediation) or other relevant field. People with experience in industrial relations are strongly encouraged to apply.


Excellent command of English and good working knowledge of Arabic (both oral and written)


  • •    Good knowledge of the Egyptian labour-related laws and regulations; 
    •    Good group facilitation, interpersonal and conflict resolution skills and proven experience of delivering classroom training; 
    •    Knowledge about and experience in industrial relations; 
    •    Understanding of enterprise level human resource management, production and quality systems;  
    •    Good understanding of corporate social responsibility and labour compliance issues in global supply chains; 
    •    Ability to monitor the effectiveness of training and capacity building initiatives undertaken by partner organizations/ consultants; 
    •    Self-motivated and ability to work independently in an outcomes-based work culture as well as contributing to the work of a team; 
    •    Strong analytical skills and ability to justify requirements and approaches to problem resolution and good drafting skills; 
    •    Good drafting skills and demonstrated ability to prepare reports; 
    •    Capacity to sensitively liaise and network with a range of stakeholders including staff, donors, international buyers, government officials, management, unions and NGOs; 
    •    Ability to work with word processing and computer software packages required for work and other software packages for producing information materials; 
    •    Clear commitment to mainstream gender into project activities. 
    •    Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviours and attitudes 
    •    Ability to deal with people with tact and diplomacy. 
    •    Demonstrate collaborative and team work experience and ability to work effectively with a multicultural and interdisciplinary team as well as work on his/her own initiative; 

    “Assessed candidates who will be considered as appointable but not selected for this position can also be offered to be assigned on another temporary position at the same or at a lower grade provided that said candidates possesses the minimum qualifications for this position”.

    Applicants can only attach 1 document to their application. This should include a cover letter, and must also include a 2-page statement addressing their claims against the required competencies. In doing this you should select 5 to 6 competencies which you are strong at from the competencies listed in this announcement, have a heading for each competency and explain in 2 -3 paragraphs to the selection committee how your skills and experience show that you meet this. Applicants who do not attach this statement will not be considered for interview

    Better Work, as part of the ILO, values diversity among its staff and welcomes applications from qualified women and men, including those with disabilities.


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit ILO People. The system provides instructions for online application procedures. 


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.



* Candidates who pass the interview and have good capabilities as may be recommended by the panel, may get selected for similar positions.
** The Office reserves to itself the right to appoint candidates at a level below the level of the advertised post depending on their experience.
*** Assessed candidates who will be considered as appointable for this position can also be offered to be assigned on a TEMPORARY position at the same or at a lower grade provided that said candidates possesses the minimum qualifications for this position”.