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Regional Coordinator for Human Resources


Grade: P4  

Vacancy no.: RAPS/2/2019/AS/04
Publication date: 25 July 2019
Application deadline (midnight Geneva time): 27 August 2019


Job ID: 1610 
Department: RO-Asia and the Pacific 
Organization Unit: RO-Asia and the Pacific 
Location: Bangkok   
Contract type: Fixed Term 


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates.


Staff members with at least five years of continuous service with the Office are encouraged to apply and will be given special consideration at the screening and evaluation stage.


Applications from officials who have reached their age of retirement as defined in Article 11.3 of the Staff Regulations on or before 31 December 2017, or who have already separated from ILO service upon retirement or early retirement, will not be considered.


The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to


Applications from qualified candidates from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future, would be particularly welcome. A list of these countries can be found here:


Successful completion of the Assessment Centre is required for all external candidates.


The position is located in the ILO Regional Office for Asia and the Pacific, which has overall responsibility for the promotion of ILO principles and policies, the implementation of ILO programmes and the provision of strategic guidance and support to all country offices and Decent Work Technical Support Teams in the region. The position will be responsible for the coordination of Human Resources (HR) services, providing managerial and administrative advisory support to directors of field offices and advising headquarters on the region's requirements with respect to human resources policies and practices. The position will share accountability with Directors of field offices in the region to ensure that human resources are used effectively to support the goals of the ILO and will be responsible for providing proactive and consultative HR services.

The position will report to the Regional Director, with functional responsibility towards the Human Resources Development Department (HRD) at headquarters. As a member of the regional Senior Management Team, it will closely liaise with the other members of the Team and directors of field offices.

Specific Duties

1. Implement a regional HR strategy in line with the ILO's HR strategy.

2. Provide strategic guidance to the regional director, office directors and other managers on all aspects of HR management with a particular focus on workforce planning, grading and classification, recruitment, performance management, conflict prevention, absence management and staff development and learning.

3. Provide authoritative guidance on the interpretation of HR rules and policies to managers and staff in field offices and ensure their consistent application across the region. Develop policies and procedures to mitigate risks from non-compliance with HR rules and policies.

4. Provide advice and information to staff on career planning, learning, mobility and other HR activities. Oversee the correct application of staff development rules and procedures.

5. Oversee application of benefits and entitlements and of job grading, for locally recruited staff in the region. Work with office directors and other managers to develop clear roles and responsibilities, together with the HRD Organizational Design Unit as necessary. Ensure job design coherence across the region.

6. Coordinate the necessary steps for the smooth implementation of new HR IT systems.

7. Act as the first point of contact and support HRD in the coordination of HR services for international staff assigned to the region.

8. Collaborate with other HR professionals in finding solutions to individual cases/unprecedented cases with a view to ensuring consistency and identify HR policy review needs.

9. Support talent management initiatives in cooperation with HRD. Implement and facilitate coaching and training plans for staff in the region. Play an active role in global talent initiatives.

10. Develop annual staffing plans with line managers in line with ILO objectives and execute them in line with strategic HR priorities. Effectively use key data including skills mix, talent pool information, gender and diversity statistics and retirements, secondments and rotation planning to facilitate succession planning, talent management and resourcing.

11. Collaborate with the Chief of Regional Financial and Administrative Services (C/RAS) to coordinate and oversee the application of field safety and security standards, travel security clearance requirements and evacuation procedures, including medical evacuation, when necessary.

12. Perform other relevant duties as assigned.


These specific duties are aligned with the relevant ILO generic job description, which includes the following generic duties:

Generic Duties

1. Manage and guide the HR administration unit of a Regional Office, as well as administrative units in other external offices, in the provision of the full range of HR services in the region. Plan, organise and supervise the work of a HR unit composed of professional and/or general service staff.
2. Plan and implement recruitment programmes and strategies for local staff to ensure the timely and appropriate filling of vacancies, provide recruitment support to project and area offices managers in field.
3. Administer the system for classifying local positions. Review and approve the classification levels of local positions, and manage related recourse mechanisms. Conduct comprehensive classification reviews prior to local salary surveys.
4. Undertake regular missions to external offices and large technical cooperation projects to ensure that HR operations are being performed effectively and efficiently, and to design and provide specialised training where necessary.
5. Interpret and administer conditions of service for all categories of staff. Take decisions on the application of staff regulations to individual cases, including the approval and rejection of entitlements. Formulate the position of regional management on the application of staff regulations in highly sensitive or contentious individual cases and recommend appropriate action. Supervise all work pertaining to immigration, diplomatic privileges and protocol.
6. Plan and administer a career development plan for the region. Provide advisory services to managers on organisational planning and job design in light of programme and skill requirements and career planning needs.
7. Evaluate and determine specific training needs in the region. Plan and implement training programmes, including induction briefings and structured training on new and existing procedures, systems, practices and skills that are required by management and staff for the performance of their duties.
8. Represent the organisation in regional and local inter-agency coordination committees and meetings dealing with HR matters.
9. Recommend to headquarters the need for new or adapted HR policies and procedures, advocating and explaining to management new policies and improved approaches to the delivery of HR services.
10. Prepare the HR component of the Programme and Budget proposals for the region, and monitor the utilisation of staff resources.

Required qualifications

Seven years of professional experience in human resources management, of which at least three years at the international level, preferably in ILO or UN organisations. Experience in at least two of the following areas: HR business partner, recruitment, HR administration/operations, staff training and development, HR policies.


Advanced university degree in human resources management, business administration or a closely related field.


Excellent command of English. Working knowledge of a second official language (French, Spanish) of the Organization will be considered as an advantage.


In addition to the ILO core competencies, this position requires:


Excellent knowledge of the theories, principles, methods, practices and techniques of human resources management. Ability to supervise staff, plan and organise work and to provide guidance and training to staff. Ability to provide expert advice and to advise managers and staff appropriately.  Objectivity and capability to apply pertinent human resources policies and rules in fair and consistent manner. Ability to communicate effectively, both orally and in writing. Ability to present and defend the position of the Human Resources Development Department before managers and staff.  Ability to represent the Organization and to present positions and papers in meetings and committees. Good knowledge of automated information systems. Knowledge of the Organization's HR policies, rules and procedures will be considered as an asset.


Ability to persuasively negotiate sensitive and contentious issues.  High degree of tact, diplomacy and discretion and ability to maintain confidentiality. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.



Conditions of employment

  • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
  • The first contract will be issued for a twenty-four month period.
  • A successful external candidate will be on probation for the first two years of assignment.
  • Any extension of contract beyond the probation period is subject to satisfactory conduct and performance.

For more information on conditions of employment, please visit:


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website at The system provides instructions for online application procedures.


Evaluation (which may include one or several written tests and a pre-interview competency-based assessment centre) and the interviews will tentatively take place during the 3 to 4 months following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.


Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.