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Social Protection Technical Specialist P4 (DC)


Grade: P4  

Vacancy no.: DC/AMMAN/P/2020/01
Publication date: 7 February 2020
Application deadline (midnight Geneva time): 28 February 2020


Job ID: 2562 
Department: RO-Arab States/DWT-Beirut 
Organization Unit: RO-Arab States/DWT-Beirut 
Location: Amman   
Contract type: Fixed Term 

Contract duration: 1 year 


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.


In order to support the best informed process in the filling of the present vacancy by direct selection, the ILO invites interested candidates to submit their candidature online by the above date.


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates.

The ILO is engaged in providing technical support and policy advice to its constituents in Jordan on several dimensions of the ongoing social protection reforms, including: a)  support the implementation of the national Poverty Reduction and Social Protection Strategy, b) support development and implementation of policy and administrative options for the extension of coverage to workers in the informal economy, c) provide legal and actuarial technical support to the Social Security Corporation and other relevant parties in the area of social security reforms and reforms of social insurance mechanisms, including social health insurance, d) promote better integration and coordination mechanism between non-contributory and contributory social protection and active labour market policies and programmes in Jordan, e) promote the inclusion of non-national workers including migrant workers and refugees into national contributory and non-contributory social protection systems, and f) providing capacity building to government and social partners on contributory and non-contributory social protection
The ILO pursues engagement in these areas through a range of development cooperation projects. A joint project titled “Towards an inclusive national social protection system and accelerating decent job opportunities for Syrians and vulnerable Jordanians” is at advanced stage of development and has been submitted for funding under the EU Regional Trust Fund in Response to the Syrian Crisis. Other technical cooperation projects including a social protection component are in preparation.
Under general guidance of the ILO Office Coordinator in Amman and overall technical supervision of the Senior Social Protection specialist based in Beirut, the Social Protection Officer in Jordan (P4) will provide direct technical support in the area of ILO social protection activities in Jordan.
The incumbent will promote ILO policies in the social protection areas and other components of the ILO Decent Work Agenda and ensure effective coordination of ILO support to the ongoing reforms, in conformity with ILO policies, project strategies, programming guidelines and administrative and financial procedures



Description of Duties
  1. Ensure effective coordination, planning, implementation, monitoring and evaluation of DC project activities in the area of social protection in Jordan, in conformity with ILO policies and project strategies, and in accordance with ILO programming guidelines, and administrative and financial procedures.
  2. Ensure effective management and timely delivery of funds/budget assigned to the DC project activities in the area of social protection in Jordan. Ensure that the results of the project at impact, outcome and output levels are achieved through the activities and interventions of the project, they are deemed sustainable, and the results are regularly documented, monitored, evaluated, reported, communicated and used for learning and adjustment of the project. Evaluate the efficiency and effectiveness of the project activities. Manage efficiently the human resources of the team of national technical and administrative staff working in the areas of social protection in Jordan.
  3. Provide technical advice and support to the various relevant ministries, social partners, national social security institutions, decentralized authorities, and other relevant institutions and national stakeholders in Jordan in close collaboration with agencies and development partners, regarding social security and social protection, in line with international labour standards
  4. Support social dialogue and capacity development processes to ensure active engagement and participation of all relevant stakeholders in the design and implementation of social security and social protection reforms. Support the development and implementation of social security communication and awareness raising campaigns
  5. Identify needed expertise, knowledge and capacity gaps of national partners and main stakeholders and propose appropriate technical action, providing direct technical assistance where appropriate. Identify training needs and lead training workshops and meetings for the tripartite partners, NGOs, other agencies, target groups and staff in Jordan and other countries in the Arabs States region as appropriate to reinforce the professional capabilities.
  6. Identify pivotal policy issues and contribute to social protection policy developments and the formulation of national plans for the extension of social security to all, in the conceptual framework of Decent Work Programme.
  7. Facilitate exchange of good practices in the area of social protection between Jordan and other neighbouring countries. Develop knowledge base, including the collection, analysis of trends and developments, assessment, documentation and disseminations of major legislation, statistics and relevant data concerning social security and of the various elements of the national social security and protection system and floors in Jordan and other countries in the Arab States region.
  8. Maintain close liaisons with governments, workers' and employers' organizations, UN organizations, research institutions and non-governmental organizations which are involved in the field of social protection in Jordan.
  9. Represent the Office at meetings, seminars and evaluations and build and enhance strategic partnerships and networks of government policymakers, other UN agencies and  development partners, workers’ and employers’ organizations, and civil society organizations in the area of social protection and social security.
  10. Undertake any other tasks and responsibilities as may be assigned by the supervisor.
Required qualifications

Advanced university degree in economics, public law, public administration, social sciences, development studies or a related field.



At least seven years of professional experience in the in the field of social protection and social policy, including at least three years at the international level. Demonstrated experience in supporting social security and/or social protection reforms.
Experience with national dialogue processes and management of public sector reform initiatives would be an advantage, as would be work experience in the Arab States region.




Excellent command of English. Knowledge of Arabic would be an advantage. 


  • Ability to provide technical advice and to guide and coordinate the work of external collaborators, general service staff and young professionals in the area of specialization.
  • Ability to conceptualise and design research techniques and analyse complex cross-national practices and data sets covering a wide range of issues in the specialized technical field.
  • Ability to formulate new concepts and methodologies and to synthesise research and reach empirically based conclusions on related subjects by understanding both the qualitative and quantitative approaches in social science research.
  • Ability to draft reports and prepare guidelines relating to programme development and implementation.
  • Ability to provide technical support to senior specialists, carrying out research, project formulation and implementation.
  • Ability to participate effectively in technical missions and to provide technical inputs for the ILO Decent Work Agenda.
  • Excellent analytical skills and knowledge of analytical tools and qualitative and quantitative techniques.
  • Good computer skills.
  • Ability to work in a multicultural environment and gender-sensitive behaviour and attitudes are also required.
  • Proven ability to take ownership of all responsibilities, to act with integrity and transparency by maintaining social, ethical and organisational norms, and to meet all commitments within the prescribed time, cost and quality standards.
  • Ability to develop training strategies and design training materials.
  • Ability to formulate project proposals, policy documents and procedural matters.
  • Excellent written and verbal communication skills, including the ability to write accurate reports and to build networks to obtain cooperation with partners.
  • Ability to maintain effectiveness when experiencing major changes in work tasks or environment, and to adjust effectively to new work structures, processes, requirements or cultures.


Conditions of employment

  • Any appointment/extension of appointment is subject to ILO Staff Regulations and other relevant internal rules. Any offer of employment with the ILO is conditional upon certification by the ILO Medical Adviser that the person concerned is medically fit to perform the specific inherent requirements of the position offered. In order to confirm an offer from the ILO the successful candidate will be required to undergo a medical examination.
  • Any extension of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

For more information on conditions of employment, please visit:


Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit ILO Jobs. The system provides instructions for online application procedures.


Applicants will be contacted directly if selected for a written test and/or an interview.


Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including technical tests or interviews.


Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account - - should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.